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Non-life insurance research business

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Accurate and reliable information and accurate judgment are required for property insurance investigations. We also place emphasis on compliance and have an in-house training system to train investigators with common sense and logical thinking. We conduct investigations with a wealth of experience and solid knowledge.

The personal information of customers that we hold is safely managed by our company, which is ISMS certified in accordance with the international standard ISO/IEC27001, using a thin client system.

*Our company was one of the first to acquire ISO/IEC 27001 certification, and through the introduction of the TDC client system, we have built a "trusted nationwide network system" by maintaining and managing information security. This allows us to deliver safe, fast and reliable information.

General Survey

Research of cause

We conduct investigations to prepare basic documents for determining the degree of fault, and investigate the causes of complex accidents, special accident types, fire insurance, and various new types of insurance.

Moral Risk Survey

We investigate liability and exemption for afros, drunk driving, forgery, arson, and violation of contracts. We investigate automobile, fire, personal injury, and personal property insurance.

Medical Research

We will confirm details of treatment, test results, medical history, future outlook, etc. We will also conduct an investigation to determine whether there is long-term treatment, medical malpractice, excessive medical treatment, causal relationship, malingering, etc.

Automobile liability insurance pre-certification survey

We will investigate whether there was any gross negligence in the liability for damages in advance. (Prepare forms 63 and 64 of the Automobile Compensation Law Enforcement Agency)

Investigation into damage caused by suspension of business/out of service

We will collect documents regarding closures and vehicle suspensions, and conduct confirmation surveys with relevant parties.

Compensation case investigation

For parties whose whereabouts are unknown, we can conduct location investigations, asset investigations, surveillance and stakeout investigations, as well as make inquiries to public institutions by lawyers.

Special Investigation

Survey to gather information on location and behavior

Upon request from non-life insurance companies, etc., we will conduct investigations by questioning, shadowing, stakeouts and other methods for the purpose of gathering information on the whereabouts and actions of specific individuals, and report the results of our investigations to you.

General survey notice

In the above investigation, we will record conversations with the subjects and related parties. The recorded data will be used to improve the quality of the investigators' responses and to confirm the content of the conversations. These recorded personal information will be deleted after a certain period of time.

We comply with the Personal Information Protection Law and other regulations, have established a "Personal Information Protection Policy," and handle personal information in accordance with it.

Service operations

Acquisition of public records

It is possible to quickly obtain various copies, certificates, etc., as well as company information, from public institutions across the country via the Internet or mail.

Installation of hospital-related documents, etc.

We can obtain medical certificates, images, test materials, etc. from hospitals and clinics, and also conduct interviews with doctors.

Medical Record Translation

As Japan becomes more internationalized, many people from many countries and regions come to Japan, and many of them visit medical institutions. We can translate the medical records (charts) of foreign patients who have been examined.

Attachment of criminal records to the Public Prosecutor's Office

We can confirm the status of referral and disposition with the Public Prosecutor's Office and the police, and obtain copies, photographs, transcriptions, etc. of each referral record, as well as various records by our lawyers.

Health insurance switching procedure assistance

Our consulting social insurance labor consultant will assist you with the procedures for switching between National Health Insurance, Association Health Insurance, Union Health Insurance, and Workers' Accident Compensation Insurance until the switch is complete.

Copying service for XP, MRI, CT image films, CDs, etc.

We can make copies of XP, MRI, CT image films, CD-Rs, etc. borrowed from medical institutions under strict management in our photocopy department.

7 points about the TDC thin client system

By implementing a thin client system, we are able to provide "safe and secure information" quickly and accurately.

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1

Multi-factor authentication

Not only passwords for OS and system logins, but even if your passwords are stolen, secure biometric authentication such as fingerprint and face recognition can be used in combination to completely prevent information leaks due to impersonation.

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4

Cannot print to external printers

Only authorized personnel can print on in-house printers. There is absolutely no risk of information leaking via paper.

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2

Encrypted information will be automatically deleted

Use of information is kept to a minimum. Furthermore, encrypted request data is automatically deleted from the local PC screen every day, so you can carry out your investigation with only the information necessary for that day.

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5

Data cannot be saved to external media

You cannot save any data on USB memory sticks, floppy disks, CDs, DVDs, hard disks, etc.

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3

Users cannot save data on their devices

Reports can only be saved on a server in a data center that is securely connected via VPN. Users cannot write data to their devices.

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6

Complete antivirus software and startup software restrictions

We also implement anti-virus measures and startup software restrictions. In addition, we record all user operation logs in case of an emergency.

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7

The investigation request is encrypted

"An investigation request form is absolutely necessary to make an accurate request..." Investigation requests are digitized and encrypted to prevent leakage or loss. Even if the terminal is destroyed and the hard disk is removed, the data cannot be read. In addition, all investigation materials exchanged within the company and with other departments are encrypted electronic data, so there is no risk of information leakage.

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